Accessibility Plan and Policies

ACCESSIBILITY PLAN AND POLICIES

STATEMENT OF COMMITMENT

Harold Sutherland Construction Ltd. is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws.

Training

Harold Sutherland Construction Ltd. is committed to training staff in Ontario’s accessibility laws and aspects of the Ontario Human Rights Code that relate to persons with disabilities. This training is provided during our spring start up meetings as well as during new employee orientations. Harold Sutherland Construction will ensure that That Customer Service Training and Human Rights Training are incorporated into our Spring Start up Meetings and New Employee Orientation Training.

Information and communications

Harold Sutherland Construction Ltd. is committed to communicate with people with disabilities in ways that take into account their disability. When asked, we will provide information about our organization and its services, including public safety and/or emergency information, in accessible formats or with communication supports.

We will also meet internationally-recognized Web Content Accessibility Guidelines (WCAG) 2.0 Level AA website requirements in accordance with Ontario’s accessibility laws.

Employment

We will notify employees, potential hires and the public that accommodations can be made during the recruitment and hiring process. This is included on our web career page.

We also ensure that all job postings clearly state that Harold Sutherland Construction Ltd. is an Equal Opportunity Employer. We will also ensure that all job posting have a list of essential job requirements.

We will notify staff that supports are available for those with disabilities. We will put in place a process to develop individual accommodation plans for employees who have been absent due to a disability.

Where needed, we will also provide customized emergency information to help an employee with a disability during an emergency.

Our performance management, career development and redeployment processes will take into account the accessibility needs of all employees.

Design of Public Spaces

We will meet accessibility laws when building or making major changes to public spaces. HSC LTD Public spaces include:

  • Springmount Heavy Supply 223026 Gr Rd 17B, Georgian Bluffs
  • Washrooms and meeting areas at Harold Sutherland Construction Ltd.

Changes to existing policies

Harold Sutherland Construction Ltd. will review all existing policies and will make the necessary changes to ensure that policies and procedures respect and promote the dignity and independence of people with disabilities.

Feedback Process or Complaints

Customers who wish to provide feedback on the way Harold Sutherland Construction provides good and services to people with disabilities can be provided by email to jennifer@hsc-ltd.com or by calling 519-376-5698 ext. 227 Jennifer Prentice, Administration Manager.

Visit our website at www.hsc-ltd.com or if you require communication supports or accessible formats, please contact Jennifer Prentice at Harold Sutherland Construction Ltd.

All feedback including complaints should be forwarded to Jennifer Prentice